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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Nora Browning

April 26, 2023

5  out of  5 rating by Nora Browning
"We just switched our policy and are happy to get more coverage for a better price and very friendly local service!"

Halima Walker

April 26, 2023

5  out of  5 rating by Halima Walker
"I absolutely loved working with Johnny Williamson, not only is he honest and knowledgeable, he takes the time to help you understand your coverages and explore best options for you and your family. Highly Recommend!!!"

Christy Talley

March 11, 2023

5  out of  5 rating by Christy Talley
"We recently switched over to State Farm after price shopping policies and were able to increase our coverages while significantly lowering our premiums. Melissa Robertson went above and beyond to explore all of our options and put together a well thought out insurance package that gives us peace of mind. We sincerely appreciate her effort and knowledge. Top notch communication, follow up and customer service. Thank you again Melissa!!"

pete melton

March 9, 2023

5  out of  5 rating by pete melton
"It was a pleasure working with Kevin Bridges today. He took care of all my insurance needs in a professional and timely manner."

Joe Marcinko

February 27, 2023

5  out of  5 rating by Joe Marcinko
"When our 2016 GMC was hit and totalled in a parking lot, State Farm Clames responed swiftly and we received a settlement check in short order. Our replacment car was added to the policy in minutes with one phone call."

American Aware

February 10, 2023

5  out of  5 rating by American Aware
"Gary was extremely helpful and friendly. He beat my Geico quote, The call was like dealing with a friend, highly recommend you call and maybe you will get a smoken deal like me."

Vanessa Reed

January 19, 2023

5  out of  5 rating by Vanessa Reed
"Super friendly people with great attitudes! Extremely grateful for Melissa helping as much as she did. She went above and beyond to reach out to me after a MONTH of us trying to find the right time to chat with each other and we finally were able to make things happen! A great team that all work together to make you feel welcome and cared for"

Brad Dixon

January 10, 2023

5  out of  5 rating by Brad Dixon
"Kevin did a great job explaining the different life insurance policies. It’s not just selling a policy. It’s selling peace of mind for your family in case of what if…. The office was busy. There were customers of all ages that came in to talk. It’s very family oriented, and it’s nice to see people truly taken care of. I would definitely recommend Gary’s office at Lake Monticello for all your needs. They will definitely get mine when I return."

Terry Sinclair

December 13, 2022

5  out of  5 rating by Terry Sinclair
"Wonderful experience with Johnny. Answered any questions I had. Was helpful in finding the best coverage. Communication was the best."

Hector Agosto

December 6, 2022

5  out of  5 rating by Hector Agosto
"Excellent Customer Service"

Genya Kolomeisky

December 4, 2022

5  out of  5 rating by Genya Kolomeisky
"I just switched my car and homeowner's insurance to State Farm, and I found them to be fantastic in all respects, specifically Johnny Williamson who worked with me. Highly recommend !"

Alana Bowen

November 28, 2022

5  out of  5 rating by Alana Bowen
"I had a great experience with Johnny. He went above and beyond especially because I didn't realize all the coverages that State Farm has to offer. The customer service was exceptional."

Carlotta Barbour

November 4, 2022

5  out of  5 rating by Carlotta Barbour
"Johnny Williamson was great to talk with. He explained everything I needed to know. Very knowledgeable about his job."

Elsie F Weber

October 26, 2022

5  out of  5 rating by Elsie F Weber
"ver pleasant doing business with them"

Antoinette Reid

September 13, 2022

5  out of  5 rating by Antoinette Reid
"Reliable and friendly customer service. Reasonable insurance rates. Johnny was amazing! He is very knowledgeable about the variety of insurance products and help me find much cheaper auto insurance! Very happy with my experience today."

Caitlin Sharp

September 8, 2022

5  out of  5 rating by Caitlin Sharp
"Kevin and Johnny were very helpful and good at there jobs definitely recommend them if your looking for easy fast and affordable insurance"

Susan B

August 25, 2022

5  out of  5 rating by Susan B
"I have nothing but high praise for Johnny Williamson and the crew at Gary Albert State Farm. Johnny helped me with my home, auto, and umbrella insurance. The service was professional, Johnny is extremely knowledgeable, and it was an excellent experience. I highly recommend this State Farm office."

Peter Grema

August 11, 2022

5  out of  5 rating by Peter Grema
"Great service and saved me quite a bit of money on renter's insurance as a new UVA student. Highly recommend!"

Sarah Nerette

August 10, 2022

5  out of  5 rating by Sarah Nerette
"Johnny was great and was patient with me as we played phone tag for a couple of weeks. Once we were able to connect, he helped answer all of my questions easily"

Victoria Carter-Johnston

June 3, 2022

5  out of  5 rating by Victoria Carter-Johnston
"Very helpful and quality communication. Johnny Williamson handled all my questions and needs as a first time insurance owner super well. He was very kind and had great customer service skills."

Jake Steinman

May 13, 2022

5  out of  5 rating by Jake Steinman
"I have been with State Farm for 20 years and my last agent for 10 years. I recently moved to the area and was very happy to be put into the hands of Gary Albert and his team. I have found that there is a very good line of communication with this office. They follow up often and have made my transition to the area much easier. Johnny Williamson has gone out of his way to ensure I have everything I need, and that is more than appreciated. I highly recommend State Farm and more so highly recommend this office."

Holly Garrison

May 11, 2022

5  out of  5 rating by Holly Garrison
"Johnny was great to work with and made my transition from All State to State Farm seamless! He listened to what I needed and explained in detail what I was getting! #Johnnyfromstatefarm"

Lanie Taylor

May 10, 2022

5  out of  5 rating by Lanie Taylor
"I had the pleasure of working with Johnny to find a new policy for our vehicles and the home we are purchasing. Like most, I admittedly do not understand all the details of the insurance world. Johnny spent an hour and a half on the phone with me answering all my questions and making sure I understood every aspect and "what if" of the process. I secured the perfect policy at less than half of what we were paying before, and could not cancel my old policy fast enough! This team made the transition so smooth and easy!!!"

Brandy Pace

April 19, 2022

1  out of  5 rating by Brandy Pace
"Staff is very rude when you question why for no reason my insurance went up all they want to do is have you put an app on your phone to help out. No thanks time to switch!"
Profile photo of Larry Henson

Larry Henson

March 28, 2022

5  out of  5 rating by Larry Henson
"What a treasure it is to have Gary Albert and State Farm right here in our own “backyard” at Lake Monticello! It makes it super convenient to have such a trusted company so close for all our needs. Everyone in the lake office is knowledgeable and courteous and eager to help! We especially love all the community involvement activities at the lake office!"